For landscapers
Google Reviews for Landscapers
Landscaping has two kinds of customers: the one-time project (a patio, a planting, a sod install) and the weekly lawn route. For a project, ask for the Google review at the reveal, when the customer walks out and sees the yard finished. For recurring work, ask once, early in the season, after a few visits.
Here’s how to fit review requests into each, with texts to copy and the Google rules to follow.
Updated October 2, 2026
Projects: ask at the reveal
A hardscape or planting job has a clear finish: the last paver is set, the mulch is down, the beds are watered, and the trailer is packed. Walk the yard with the customer. That’s when they are most likely to say “wow,” and the right time to say a link is coming.
If the customer isn’t home at the finish, which happens a lot, text them a photo of the finished work with the review link in the same message. They’ll see the photo first, then the link.
Lawn routes: ask once, not every week
A weekly mowing customer may never see your crew. They see the result: a cut lawn on Thursday. Asking every week would be annoying. Instead:
- Ask once per season, a few weeks in, when the service has settled into a routine.
- Or ask after a one-off extra, like a spring cleanup, aeration or fall leaf removal, which the customer notices more than a routine cut.
- Keep a record of who you asked, so nobody gets the same request twice.
Who to ask, and the rules
The homeowner who hired you, or the property manager or HOA contact for community work. Any of them can review your business if they dealt with you.
Ask every customer, not just the ones who praise the edging. Google prohibits selectively asking for positive reviews and offering anything in exchange for one (Google’s policy). No free cut for a five-star review.
Texts to copy for landscaping jobs
Replace [First name], [link] and [Your name]. Get your direct review link from the free Google review link generator.
After a project, with a photo
Hi [First name], your [patio / new beds] are finished. Photo attached! If you have a minute, a Google review of the project would really help us: [link] Thanks, [Your name]
Once per season, lawn care customer
Hi [First name], thanks for having us on your lawn this season. If you can, here’s the link to leave a Google review of our service: [link] [Your name]
After a spring or fall cleanup
Hi [First name], cleanup is done and the yard is ready for the season. Would you leave a quick Google review of the job? [link] Thanks, [Your name]
How to ask, step by step
Pick the moment
The reveal for a project; a few weeks into the season for a route.
Say it if you see them
One sentence: a link is coming, and a Google review helps neighbors find you.
Text from your own phone
From the number they booked with. Add a photo of the work if you have one.
One reminder, then stop
If there’s no click after a few days, send one reminder, then leave it.
Where Own Your Ratings fits
Own Your Ratings keeps your customer list and opens a ready-to-send request on your phone: text, WhatsApp or email, with the customer’s first name and your review link. You tap Send. Nothing goes out automatically. You can see who you have already asked this season and who clicked. The Free plan covers one review request a month; Pro is $35/mo or $350/yr, with a free 14-day trial and no credit card.
Frequently asked questions
Can my crew leader ask instead of me?
Yes, if they are the one the customer sees. Use the same wording and your one review link, and don’t let anyone offer extras for a review.
Should I ask HOA or commercial property clients?
Yes, the person who manages the contract can review your business. Ask them the same way as everyone else.
How often can I ask a recurring customer?
Once is enough. If they don’t want to leave a review, they don’t have to. Google’s rules say not to pressure people.
